I was very surprised at how quickly the poinsettia arrived. I did not see what it looked like but the recipient was VERY impressed with how pretty it was. She even mentioned the nice, full-sized card that was included. What a lovely touch. I always prefer to contact the out-of-state florist to order flowers and Avas did an excellent job. I will definitely use them again,should I have the need and the recipient said she would do the same. Thank you too, for the gentleman that helped me. He was so pleasant on the phone.