We value our customers and we take each and every inquiry very serious. To best help, we've created some pretty nifty tools to try and resolve matters for you as quickly as possible. Please choose the option below that best fits your needs.

How may we help you?

Find My Order Number

My Order Was Duplicated

Characters Left:

Issue with what was delivered

Product Issue

We apologize for any issue you have experienced. We want to help remedy this situation for you.

Characters Left:

Express Delivery Not Met

Click 'Continue' if your item was delivered later than requested.

We do apologize for not meeting your request. Would you like your express delivery refunded?

Change or Modify my Order

Resend Me My Invoice

I'd Like to Unsubscribe From Emails

An email has been sent to the provided address. Please click on the link in the email to unsubscribe.
There was an error processing your request. Please call us at 877-638-3303 for assistance.
Provided address was not found in our database. Please call us at 877-638-3303 for assistance.

Inquiries

This contact form is for non-customer-service related inquiries. If you have a customer service issue, please utilize the most applicable customer service option to your issue on this page.


Your answer proves you're a person

I Have A Billing Inquiry

Characters Left:

Holiday Floral Delivery

We cannot guarantee delivery on a specific date for busy floral holidays like

  • Mother's Day,
  • Thanksgiving,
  • Christmas,
  • Valentine's Day.

To maximize the likelihood of delivery on one of these busy floral holidays, please place your order more than four days in advance. Orders placed within 4 days of Valentines Day and Mother's Day DO NOT HAVE GUARANTEED DELIVERY DATES.

Neither cancellations nor refunds will be issued on orders placed during the Valentines Day or Mothers Day holidays if the order was placed within 4 days of the holiday, and subsequently delivered within 4 days after the respective holiday.

Orders placed during Flex Delivery will be delivered may be delivered in the days prior to, during, or after the holiday. For example, Flex Delivery dates on Valentine's Day may include 2/11, 2/12, 13, 2/14, or 2/15. Generally, we will do our best to make sure all orders arrive prior to or on the holiday but we are unable to guarantee specific dates.

Online customer support during holidays is the most efficient way to have your concerns addressed. All concerns are resolved in the order in which they are received. Initiating multiple inquiries on an issue will only delay the response time.

FAQ's & History

My Account

Policies

Recently Viewed

Nothing viewed yet.

Accessibility