HI, I was so impressed with the delivery driver, she took the time to actually care about the customer and instead of just leaving the flowers outside in the cold, called me while outside of the recipients home and made sure someone would be able to get the flowers so they would not go bad before they were received, most people just leave them and dont take the extra step, so kudos to her and your company for caring so much :)!!! def will order from you guys again!