I ordered these from out of state so I was a little leery. The sales person I talked to was very nice and helpful as well. Until I heard from Debbie that she got them, I was holding my breath. I did get a delivery confirmation but that can be to a wrong address by mistake. Debbie said they were beautiful and that made me so happy. I was hoping that a picture of what I sent and paid for would have been sent with the delivery confirmation or somewhere along the way. Maybe that would be something you could add to your service. The order was delivered as promised so that was also good. Thanks for everything.