Ordering was easy, they have a large selection to choose from. The arrangement that I selected was not in season at the time and the gentleman called me the day after I placed my order to let me know. This was not really a big deal for me as they have many other options to choose from. He gentleman did let me know that they could accommodate my order with something of equal value and still have it delivered on time. My delivery was even confirmed with a text message letting me know that the recipient received their flowers. defiantly an add plus as I did not want the flowers to sit out side I was able to call and make sure the recipients brought them inside.